Workers are valued in any job setting and it's valuable to improve their ability to voice their opinions. The perceived value that a worker realizes is extremely important and affects how well each person performs. Participants will be able to work effectively with others. It is often good to repeat what is being said to reinforce those who are voicing their opinions...
Often, what we say to each other isn't exactly what we really mean to say. We tone down messages and hope our communication at work will be understood. If an interviewer asks you a question, it's not entirely uncommon that conversations seem to go nowhere...